Terms & Conditions

Effective Date: May 2025

Welcome to Al Mubdie Scooters. By using our website or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By browsing our website or placing an order, you confirm that you have read and agreed to these Terms & Conditions.

2. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page and will take effect immediately. Continued use of our website means you accept the updated Terms.

3. Using Our Website

You must be at least 18 years old to make a purchase on our website. You are responsible for keeping your account details and password private. Please notify us immediately if you suspect any unauthorized access to your account. You agree not to misuse our website in any way that could cause harm to our business or other users.

4. Our Products

We do our best to display accurate product information, descriptions, images, and prices. However, if there is an error, we reserve the right to correct it. Final pricing will always be confirmed before your order is completed.

5. Pricing and Payments

All prices are listed in AED (UAE Dirhams) and may change without prior notice. Payments are processed securely through trusted third-party payment providers. Placing an order does not guarantee confirmation — we reserve the right to cancel any order due to stock availability, pricing errors, or suspected fraudulent activity.

6. Delivery

We will do our best to deliver your order within the timeframe shown at checkout. Delays may occasionally occur due to reasons beyond our control. For full details please visit our Shipping Policy at almubdiescooters.com/shipping-policy.

7. Returns and Refunds

We offer a 7-day return policy from the date of delivery. For full details on how to return an item, request a refund, or make an exchange, please visit our Return & Refund Policy at almubdiescooters.com/return-refund-policy.

8. Warranty

Our warranty covers manufacturing defects on the battery and motor only, for eligible products within the stated warranty period. For full details please visit our Warranty & Claims Policy at almubdiescooters.com/warranty-policy.

9. Disclaimer

Our website and products are provided as they are. We do not make any guarantees beyond what is stated in our product descriptions and policies. We are not responsible for any indirect or consequential losses arising from the use of our products or website.

10. Limitation of Liability

To the extent permitted by UAE law, Al Mubdie Scooters will not be liable for any direct, indirect, or consequential damages arising from the use of our website or products.

11. Intellectual Property

All content on our website including images, text, logos, and graphics belongs to Al Mubdie Scooters. You may not copy, reproduce, or use any content without our written permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites. We recommend reviewing their terms before use.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of UAE courts.

14. Force Majeure

We will not be held responsible for delays or failures caused by circumstances beyond our control, including natural disasters, government actions, or other unforeseen events.

15. Termination

We reserve the right to suspend or terminate access to our website at any time if these Terms are violated.

16. Full Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and Warranty Policy, form the complete agreement between you and Al Mubdie Scooters.

17. Contact Us

If you have any questions about these Terms, please get in touch:

  • Phone/WhatsApp: +971541887762
  • Email: [email protected]
  • Sharjah: Shed No. 5, Street 14, Industrial Area No. 6, Sharjah, UAE
  • Dubai: Eiffel Gardens 3, Shop 3 & 4, Al Quoz 3, Dubai, UAE