Privacy Policy

Al Mubdie Scooters, value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and safeguard your data when you interact with our website or products. Our practices are designed to comply with applicable UAE laws and regulations, as well as international best practices where relevant.

1. Information We Collect

Personal Information:

Details such as your name, email address, phone number, and physical address when you contact us, register on our website, or make a purchase.

Non-Personal Information:

Technical data including IP addresses, browser types, device information, and usage patterns collected through cookies and analytical tools.

Payment Information:

Payment details are processed securely by trusted third-party payment processors. We do not store sensitive payment credentials on our servers.

2. How We Use Your Information

Your information is used to:

  • Provide and Improve Services: Process inquiries, orders, and service requests while enhancing website functionality.
  • Communication: Keep you informed about product updates, promotions, and news (only if you have opted in).
  • Analytics: Understand how visitors use our site to continually refine our offerings and improve user experience.
  • Legal Obligations: Comply with UAE regulatory requirements and maintain necessary records.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance user experience and website performance.
  • Analyze site traffic and usage trends.
  • Personalize content and advertisements (where applicable).

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.

4. Data Sharing and Third Parties

We value your trust and do not sell or lease your information to third parties. We may share your data with:

  • Service Providers: Trusted partners who assist in operating the website, processing transactions, and marketing—under strict confidentiality and data protection agreements.
  • Regulatory Authorities: When required by law or in response to valid requests from governmental agencies in accordance with UAE regulations.

5. Data Security and Retention

We employ robust technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption, and regular security assessments.

Data Retention:

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws. Upon request, you may ask us to delete your personal data, subject to legal obligations.

6. Your Rights

Under UAE law, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Ask us to correct any inaccurate or incomplete information.
  • Delete: Request deletion of your data where applicable, unless retention is required by law.
  • Withdraw Consent: Revoke your consent for certain data processing activities at any time.

To exercise these rights, please contact us using the details provided below.

7. Compliance With UAE Data Protection Regulations

As a registered UAE company, Al Mubdie Scooters complies with local data protection requirements and continually monitors legal developments to enhance our privacy practices. This includes adherence to data localization provisions and any other specific regulatory frameworks applicable in the UAE.

8. Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via our website and, where appropriate, by direct notification. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

  • 📱Mobile: +971502842707
  • 📩 Email: [email protected]
  • 🏬Address: Shed No. 5, Al Mubdie Elect. Devices Tr. LLC, Street 14, Industrial Area No. 6, Near Bangali Majid. 

Effective Date: [01/05/2025]